Warranty Policy
At Glimmer.site, we stand behind the quality of our jewelry and are committed to ensuring your satisfaction. This Warranty Policy outlines the terms under which we offer a warranty for our products.
1. Warranty Coverage
- Our jewelry is covered by a one-year warranty from the date of purchase. This warranty protects against manufacturing defects in materials and workmanship.
- This warranty does not cover damage resulting from normal wear and tear, misuse, accidents, or unauthorized repairs.
2. Warranty Claims
- To initiate a warranty claim, please contact our customer service team with your order number and a description of the issue. You may be required to provide proof of purchase.
- If your claim is approved, we will provide instructions on how to return the defective item for inspection.
3. Repair or Replacement
- Upon inspection, if we determine that the item is defective and covered by the warranty, we will either repair the item or replace it with a similar product at our discretion.
- If the item is no longer available, we will offer a credit or refund equivalent to the purchase price.
4. Exclusions
- This warranty does not cover:
- Damage caused by accidents, mishandling, or improper care.
- Items that have been altered, modified, or repaired by anyone other than Glimmer.site.
- Loss or theft of the item.
- Items that have been worn in extreme conditions (e.g., exposure to harsh chemicals, excessive moisture).
5. Warranty Limitations
- This warranty is non-transferable and applies only to the original purchaser.
- Our liability is limited to the repair or replacement of the defective product, and we are not liable for any incidental or consequential damages arising from the use of the product.
6. Contact Us
- If you have any questions about our Warranty Policy or need assistance with a warranty claim, please visit our contact page.
Thank you for choosing Glimmer.site! We appreciate your trust in our products and are here to help ensure your jewelry remains beautiful for years to come.