Shipping Policy
At Glimmer.site, we are committed to ensuring your order is processed and delivered promptly. Below are the details regarding our shipping policy.
1. Processing Time
- All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
- If we anticipate a significant delay in shipment, we will notify you via email.
2. Shipping Methods and Delivery Times
- We offer several shipping options to meet your needs. Standard shipping typically takes 5-10 business days for delivery, while express shipping may take 2-3 business days.
- Delivery times may vary based on your location and the shipping method selected at checkout.
3. Shipping Costs
- Shipping costs are calculated at checkout based on the weight of your items and your location.
- We may offer promotional free shipping on orders over a certain amount, which will be clearly indicated at checkout.
4. International Shipping
- We currently offer international shipping to select countries. International delivery times may vary and are subject to customs processing, which can cause delays.
- Customers are responsible for any customs duties, taxes, or fees associated with international shipping.
5. Tracking Your Order
- Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor your order's status through the shipping carrier's website.
6. Missing or Lost Packages
- If you believe your package is lost, please contact us at [your contact email] within 30 days of the estimated delivery date. We will work with the carrier to resolve the issue.
7. Damaged Items
- If you receive an item that is damaged during shipping, please contact us within 48 hours of receiving your order. We will provide instructions for returning the damaged item and arranging for a replacement or refund.
8. Contact Us
- If you have any questions about our shipping policy or your order, please reach out to our customer service team at [your contact email] or visit our contact page.
Thank you for choosing Glimmer.site! We appreciate your business and strive to provide you with a seamless shopping experience.