1. How long will it take to receive my order?
- We typically process orders within 3-7 business days. Shipping times vary depending on your location and the shipping method selected at checkout. You can find estimated delivery times on our Shipping and Delivery page.
2. What payment methods do you accept?
- We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer PayPal as a secure payment option.
3. Do you offer international shipping?
- Yes, we proudly offer international shipping to select countries. International shipping times may vary depending on your location and customs processing.
4. What is your return and exchange policy?
- We want you to be completely satisfied with your purchase. You may return most new, unused items within 30 days of delivery for a full refund. Please see our Return and Exchange Policy for more details.
5. How can I track my order?
- Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
6. Do you offer gift wrapping or personalized messages?
- Yes, we offer gift wrapping services for select items. During checkout, you'll have the option to add gift wrapping and include a personalized message for your recipient.
7. Are your products ethically sourced?
- We are committed to ethical sourcing and sustainability. We work closely with our suppliers to ensure that our products meet high ethical and environmental standards.
8. How can I contact customer support?
- If you have any questions or concerns, our customer support team is here to help. You can reach us via email at [contact email] or through our Contact Us page.
9. Can I cancel or modify my order after it has been placed?
- Once an order has been placed, it cannot be canceled or modified. However, you may be able to return or exchange the item once it has been received. Please refer to our Return and Exchange Policy for more information.
10. Do you offer wholesale or bulk pricing?
- Yes, we offer wholesale pricing for qualified retailers and bulk orders. Please contact our sales team at mythicmerchant01@gmail.com for more information.
